Reports to: Sales Manager
Department/Division: TitlePLUS
Employment type: Full-time (Permanent)
Location: Toronto, Ontario

The TitlePLUS® Senior Business Development Representative is responsible for developing, servicing, and growing a title insurance sales territory of both residential and commercial business. Achieving success will include uncovering opportunities and maximizing growth potential to exceed sales objectives, developing strong client relationships that drive loyalty, retention and customer referrals, and collaborating with other team members to problem solve and assist when issues arise in the sales or customer service experience. TitlePLUS® Head Office is located in Toronto, however this role can be based within the GTA.

Key responsibilities

• Prospect new subscribers by way of law firm visits, networking, industry events and client referrals.
• Strengthen and maintain existing subscriber relationships through regular visits and provide ongoing support, service and training as needed, exceeding our customers’ service expectations.
• Foster customer loyalty, retention and referrals.
• Exceed sales objectives and targets within an assigned territory.
• Be customer focused, providing support, guidance and problem resolution when needed.
• Develop and maintain an in-depth understanding of the competitive market, identify opportunities and challenges and align sales strategies accordingly.
• Effectively plan and manage time to uncover and/or maximize key sales opportunities.
• Coordinate and conduct training on TitlePLUS® products and software.
• Provide support to the broader business development team as required.
• Continue to grow and develop sales and industry knowledge by participating in training and learning opportunities.
• Ensure all customer interactions including appointments, sales calls and opportunities are tracked in the appropriate activity logs and CRM software.

Position requirements

• Knowledge of residential conveyancing, the procedures and workflow of a real estate law practice and title insurance
• Knowledge of Mortgage Lending, Banking an asset
• Have a post-secondary degree/diploma
• Minimum seven-ten years experience in:
  • business development role, mortgage lending, title insurance or real estate legal industry, with a proven history of exceeding sales targets for 5+ years
  • Consultative Territory Sales Management
• Ability to develop and optimize a sales pipeline
• Possess strong customer service skills that include building rapport, identifying needs and problems and providing appropriate solutions
• Excellent presentation skills
• Ability to work independently and manage time effectively
• Be a team focused individual who is driven, service oriented, takes initiative and possesses strong communication skills
• Have a high degree of computer literacy
• A valid Driver’s License and reliable vehicle are required
• Ability to work flexible hours and travel; this position is within Ontario, but depending on business needs, travel may be required to other provinces

To apply, please click here

Diversity and inclusion matter at LAWPRO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Hybrid work options are available.

---